New Patient Information

Thank you for your interest in our practice. Patients new to our practice requesting an appointment for a consultation can call our office, for Phoenix-Metro (480) 470-4000, and for Tucson (520) 485-4000. Alternatively, you can e-mail us at supplying the required information and we will call you to arrange an appointment.

Download New Patient Packet

What to Bring to Your Appointment

We’ve put together quick lists of documents to bring to your Arizona Liver Health appointments. This information usually depends on the type of appointment and whether you’ve been to Arizona Liver Health before.

Initial Consultation

If it’s your first time at AZ Liver and you’re visiting for a screening or consultation, please bring:

  • Photo ID
  • Proof of address, if different from your photo ID address.
  • Your medical insurance card or other applicable information (optional)
  • New Patient Information Packet:
  • Patient Information Forms
  • Privacy/HIPAA Acknowledgement Form
  • Pharmacy contact information
Treatments and Follow-Up Visits

If you’re coming in for a follow-up visit, please bring:

  • Photo ID
  • Your medical insurance card or other applicable information

If you have any questions regarding these forms or what to bring, please feel free to contact Arizona Liver Health, for Phoenix-Metro (480) 470-4000, and for Tucson (520) 485-4000. Our staff will be happy to assist you.


Working with your Insurance

At Arizona Liver Health, we work with patients and insurance carriers to make sure that you receive the care you need. We participate with most major insurance plans. We also accept private-pay (or self-pay) patients.

Patient Forms

New Patient Packet (English)

Our Financial Policies

Our Financial Policies

Arizona Liver Health has a responsibility to provide quality healthcare services to you, our patients. In the interest of maintaining a good doctor-patient relationship and continuing the delivery of quality healthcare, we ask that you proactively fulfill any financial obligations to our practice.

We believe that the following policies allow the flexibility that our patients need. We encourage you to talk to our office staff if you have any payment-related questions. Discussing these issues early on in your treatment process will prevent most concerns or misunderstandings.


You will be asked to pay your anticipated responsibility at time service is rendered. As a courtesy to our patients, we will file claims on all visits performed by Arizona Liver staff at our offices. When we file a claim on your behalf, it is with the understanding that your insurance company will pay AZ Liver Health directly. You are responsible for payment of all deductibles, co-insurance, co-pays and non-covered services.

After a service has been provided, we will bill your insurance carrier. Your insurance carrier will review the bill and, in most cases, pay their portion within 90 days.

Please remember: Insurance coverage is a contract between the patient and the insurance company. The ultimate responsibility for understanding your insurance benefits — and for payment — rests with you.

Private Pay

Patients who do not have insurance are expected to pay for all services at time of service. We understand that individual situations may make it difficult to meet these financial expectations and are happy to discuss other payment arrangements as needed.

Returned Checks

Your account will be charged a $35 fee for each returned check. In addition, you will be asked to bring cash to our office to cover the returned check and the fee.

Other Forms

  1. New Patient Packet
  2. Records Release Form
  3. HIPAA form

Maps/Locations of some commonly used resources are below. (we will need to give you these to upload)